🔁 Refund & Returns Policy

Thank you for your purchase. We want you to be satisfied with your order.

Returns & Refunds

  • You may request a return or refund within 24 Hours from the date you receive your order.
  • Items must be returned in their original condition and packaging.
  • Returned items must not be used, damaged, or altered.

Refund Process

  • Once your return is received and inspected, you will be notified of the status of your refund.
  • Approved refunds will be issued to the original payment method.
  • Refund processing time may take 5–10 business days, depending on the payment provider.

Shipping Costs

  • Shipping fees 1.5 KD are non-refundable.
  • Return shipping costs are the responsibility of the customer unless the item received was incorrect or damaged.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 24 hours of delivery with supporting photos so we can assist you.

Contact

For any questions regarding returns or refunds, please contact us through the communication details provided on our website.

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